Printed on 300 lb. 100% cotton linter paper (this is considered a recovered fiber by the EPA!). Each print is inspected before shipping to ensure quality and color consistency.
Products are shipped in 100% recycled rigid mailers and compostable cellophane bags.
The Word
Products are guaranteed to arrive without creases, folds, water damage, or other damages due to shipping. If your product has been damaged during transit, please send a photo and description of damage to hello@terraandsage.com for a full refund OR free product replacement.
Due to Covid-19 concerns, returns will not be accepted. All sales are final.
Note: replacement product will be the same size and print as original order. Damage claims must be filed within 30 days of receiving the product. Any damage sustained after shipping is not covered by this policy.
All prints are shipped in 100% recycled rigid photo mailers. Prints are shipped within 5 business days of order placement. Your product should arrive within 5 business days after shipping (7 if shipping internationally), but unexpected disruptions due to Covid-19 may cause delays.
If you have questions about your purchase's shipping status, or your order has not arrived within 10 business days (14 days if shipping internationally), please send an email to hello@terraandsage.com and we will be happy to assist you.
If your package cannot be traced or appears to have been lost in transit, Terra and Sage will provide a free replacement.
Terra and Sage is currently shipping internationally.